Shipping policy
Production time
Orders are processed within 1-2 business days and produced within 1-3 days.
Shipping
- Economy 4-8 business days
- Standard 2-5 business days
Returns & Exchanges
As all our products are made-to-order, we generally do not accept returns or exchanges. Please ensure you check the product details and design options before purchasing. Your satisfaction is important to us, so if you have any questions or concerns, please feel free to reach out to us.
Damages & Defects
If your product arrives damaged or is defective, please contact us immediately - within 14 days. We ask that you provide evidence (e.g., photos) of the damage. In these cases, we will offer a replacement or a refund.
Lost Products
If your order has been lost in transit, please reach out to us. We will investigate and assist you with a solution, which may include a replacement or refund.